Introduction
Welcome to Fastostore, owned and operated by Pinacto Consultants LLP. At Fastostore, accessible from https://wademo.fastosales.com, protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your information when you use our app and services.
Information We Collect
When you use Fastostore, we collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and other details provided during registration or account creation.
- Order Details: Information about customer orders managed through the Fastostore platform, including product details, prices, and customer details.
- Communication Data: Any messages exchanged between you and your customers via WhatsApp or through automated chat features.
- Device and Usage Data: Information such as your IP address, browser type, device identifiers, and app usage statistics.
How We Use Your Information
We use the information collected to:
- Provide, operate, and maintain the Fastostore platform and its services.
- Facilitate automated and manual order processing via WhatsApp.
- Send notifications, updates, and service communications.
- Analyze usage trends to improve our app and services.
- Comply with legal obligations and protect against fraud or abuse.
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following scenarios:
- Service Providers: With trusted partners assisting us in platform hosting, analytics, or customer support.
- Legal Obligations: If required by law or to respond to valid legal requests.
- Consent: With your explicit permission for specific purposes.
Data Security
We implement robust technical and organizational measures to safeguard your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security of your data.
Your Rights
You have the following rights regarding your personal data:
- Access, update, or correct your personal information.
- Request deletion of your data, subject to legal obligations.
- Opt-out of receiving marketing communications.
To exercise these rights, please contact us at admin@fastosales.com.
Legal Compliance
We comply with applicable data protection laws and regulations in India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
- Data Minimization: We only collect the data necessary for the purposes described in this Privacy Policy.
- Purpose Limitation: Data is used solely for the purposes for which it was collected or as required by law.
- User Rights: Users have the right to access, update, or delete their personal data, subject to applicable laws.
- Security Measures: We implement industry-standard measures to safeguard user data and prevent unauthorized access, use, or disclosure.
For any queries related to legal compliance or to exercise your rights under applicable laws, please contact us at admin@fastosales.com.
Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with an updated effective date.